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Check out the 2020 Year In Review

Our mission is to serve individuals and small businesses impacted by cybercrime.

We envision a society where everyone has the knowledge, skills, and resources needed to recognize and defend against cybercrime.

Thank you to our sponsors:


Number of incident reports to the FBI/IC3 in 2020.

$4.2 billion

Amount of financial losses reported to the FBI/IC3 in 2020.

The Solution

As a leading voice for cybercrime victims, CSN is dedicated to serving those affected by the ever growing impact of cybercrime before, during, and after. Founded in 2017, CSN connects victims to resources, increases cybercrime and online fraud reporting, and decreases revictimization. Since November 2018, CSN has provided help to over 1M individuals and small businesses via and

Our Initiatives

CSN has created as the first nationwide initiative developed to help cybercrime victims through a process of “Recognize, Report, and Recover” after an incident occurs. Through this platform, CSN provides guidance on next steps and how to reach appropriate resources.

CSN and Google’s partnership has led to the creation of – to give consumers practical advice on how to detect and avoid scams. provides tools that empower individuals to defend themselves against scams and fraud to help stop cybercriminals. With the three golden rules, offers easy-to-follow help to prevent cybercrime.

CISA Reporting and Threat Information Sharing Cooperative Agreement

CSN has been awarded a $1.6M cooperative agreement with the Cybersecurity Infrastructure Security Agency (CISA) to develop a State, Local, Tribal and Territorial (SLTT) Reporting and Threat Information Sharing Pilot for cyber incidents impacting consumers and SMBs. The cooperative agreement will produce a feasibility study showing the need for a national call center to triage individuals and small businesses impacted by cyber threats. CSN will work with partners to create a standardized reporting structure to capture cyber incidents and share with SLTT and Federal agencies with authority to act on the information.
Learn more.

CISA NIEM Cyber Pilot Cooperative Agreement

In September 2020, CISA awarded CSN a $625k two-year cooperative agreement to develop a SLTT National Information Exchange Model (NIEM) Cyber Pilot. NIEM is a common vocabulary that helps efficiently facilitate machine-to-machine data exchange between multiple sources. It allows diverse organizations to collaborate and share information and improves upon what current information-sharing standards allow.

Military & Veteran Program

Active and former military staff have reported losses from cybercrime of over $420M to the FTC in the past 5 years. CSN, Craig Newmark Philanthropies, and the Bob Woodruff Foundation are providing relevant, shareable tips and resources to highlight threats and promote safe cyber practices for active military, veterans, and their families. Learn more.

Peer Support Program

According to the Federal Trade Commission, consumers reported losing over $304M to romance scams in 2020. Funded by the FINRA Foundation, CSN will provide peer support groups to help survivors combat feelings of embarrassment and isolation, while teaching cybercrime awareness and education.


According to Microsoft and Google, two-factor authentication is the most effective way to secure accounts. However, the adoption rate is still low. Sponsored by Trend Micro, CSN will increase security adoption by pairing volunteers with those in need of improved security on accounts and devices.

CSN & Trend Micro Webinar Series

CSN and Trend Micro are teaming up to help secure our communities by providing a free series of webinars aimed at educating individuals and small businesses about cybersecurity issues that are important to them.

With the help of thought leaders from the government, nonprofit, and private sectors, these webinars will help participants recognize dangers, prepare against online threats, and stay up to date on the latest changes in cybersecurity.

Stay Informed

In honor of our military & veteran community, CSN has launched Military Cyber Chat, a webinar series discussing important cyber-related topics affecting our nation's best. Please subscribe to our YouTube channel to catch the latest episode.

Did you miss our LinkedIn Live with @Google yesterday? Don't worry! You can find it on our YouTube channel here 👉

Multi-factor authentication (MFA) is the technical name for when you have to enter more than a password – like when you also have to enter a code sent to your smartphone. View or print the reference guide below to learn how you can protect yo…