The Cybercrime Support Network

Cybercrime Resources:Before, During and After.

The Cybercrime Support Network (CSN) is a public-private, nonprofit collaboration created to meet challenges facing millions of people and businesses affected each and every day by cybercrime. 


victims reported to FBI/IC3 in 2017

1.4 billion

victim losses reported to FBI/IC3 in 2017

The Problem

As incidences of cybercrime continue to grow, victims are searching for direction and resources.

Currently, victims struggle to find the right help, and responses from law enforcement vary by jurisdiction.


estimated number of victims who report cybercrime to FBI/IC3

The Solution

CSN is bringing together partners around the country to create a coordinated system to support cybercrime victims.

Soon, the victims will have one number to call and reach a referral specialist who can navigate them through the process of response and recovery.

CSN’s mission is to improve the plight of Americans facing the ever growing impact of cybercrime by bringing together national partners to support cybercrime victims...


by pointing consumers and businesses to the best information from experts in cybersecurity education and awareness


by enabling a local, one-stop access to get someone on the phone who is empathic and responsive and can direct callers to the appropriate support based on crime type

and After:

by providing key contacts to guide in recovery and tools to prevent revictimization

Pillars of CSN's Commitment

Serve Victims

Connect cybercrime victims to resources

Grow Partnerships

Bring together law enforcement, nonprofits, government and consumer protection organizations

Engage Policymakers

Educate legislators to improve funding for cybercrime victim services

Guiding Principles

The Cybercrime Support Network strives to follow these guiding principles in all we do!

Bring a voice to and serve the victims of cybercrime.

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Ensure victims are connected to local, state and federal law enforcement when needed.

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Work within existing law enforcement and victim assistance systems to enhance service and collaboration.

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Provide effective training for Cybercrime first responders.

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Promote education and awareness for all citizens.

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Create a robust and uniform national data base of cybercrime data.

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Cybercrime Resources

This section is just beginning. As CSN grows, we promise to have a robust victim resource section. Check back often!

What constitutes Cybercrime?

The FBI IC3.Gov defines cybercrime as, “...any illegal activity involving one or more components of the Internet, such as websites, chat rooms, and/or email. Internet crime involves the use of the Internet to communicate false or fraudulent representations to consumers. These crimes may include, but are not limited to, advance-fee schemes, non-delivery of goods or services, computer hacking, or employment/business opportunity schemes.”

To see some of the crime types check out this list.

Also look at this from IC3 2016 Annual Report: (page 17 of this document. )

Reporting a Cybercrime

While CSN is piloting our program to utilize one national number, the best place to report is According to IC3, “Information is analyzed and disseminated for investigative and intelligence purposes to law enforcement and for public awareness.”

Protecting Yourself

We're gathering resources on this site to help you prevent, withstand, and recover from cyberattacks.

Our Sponsors

Help us make this happen by becoming a partner or sponsor.

Contact us to become a Sponsor


Leadership Sponsors:

Our Board of Directors


Kristin Judge

CEO, Cybercrime Support Network

Vice President

Barbara Hiemstra

Privacy Engineer, Steelcase


James Ellis

F/Lt. Commander of Michigan Cyber Command Center (MC3), Michigan State Police

Ben de Bont

Chief Information Security Officer, IBM Cloud and Watson

Tim Smith

Executive Director, Ottawa County Central Dispatch Authority

Tony Sager

Senior Vice President and Chief Evangelist, Center for Internet Security, CIS

Kelley Bray

Director, Security Culture and Training, Splunk Inc.

Aaron Cohen

Cybersecurity Entrepreneur 

Contact Us

To become a sponsor, partner or get updates on our progress, email us at

We look forward to connecting!