CSN’s New Year’s Resolutions

2019 was a great year for The Cybercrime Support Network (CSN). Valuable resources were added to FraudSupport.org, our 211 cybercrime support lines went live in three states (Rhode Island; Kent County, Michigan; and Central Florida), and much more. Thank you to all of the sponsors and donors who have contributed to our success this year. We would not have been able to do it without you! Now, as we enter the new year, we want to set a few resolutions to let you know what to expect from CSN in 2020… 

We’re bringing 211 cybercrime victim services to North Carolina, New Jersey, and Mississippi. Our cybercrime support lines in partnership with United Way and 211 will expand to three new states in early 2020, funded by the U.S. Department of Justice Victims of Crime Act (VOCA). This is just the beginning! We plan to expand our efforts state-by-state with the eventual goal of going nationwide. We are working diligently to serve as many victims of cybercrime as possible. 

FraudSupport.org will get even better. We are adding a military resource page to FraudSupport.org in 2020. The hub will contain specific cybercrime resources for active military personnel, veterans and their families. We are constantly thinking of new ways to improve our resource database by continually vetting our resources. We work hard to make sure the site contains the most up-to-date, accurate data resources and information. You can expect more updates as we move through 2020.

We will work to develop a State, Local, Tribal and Territorial (SLTT) Reporting and Threat Information Sharing Pilot.  Thanks to a $1 million cooperative agreement with the U.S. Department of Homeland Security (DHS) Cybersecurity Infrastructure Security Agency (CISA), CSN will work with partners to create a standardized cybercrime reporting structure. The goal is to capture more cybercrime victim complaints and transfer crime data to SLTT and Federal agencies.

Most importantly, we will spend 2020 working hard to support more cybercrime victims. In 2019, FraudSupport.org helped guide over 400,000 visitors through cybercrime recovery steps. In 2020, we strive to exceed that. If you would like to help us help 400,000 more, please donate here. To help spread the word, follow us on YouTube, Twitter, Facebook, and LinkedIn. Thank you for an amazing year! We’ll see you in 2020.